Some of you may have noticed that CrappyGraphs.com was completely unavailable most of this week.
When I woke up on Monday morning, the server that hosts CrappyGraphs.com and quite a few of my other sites vanished from the face of the Internet. I received no contact from my host and there was no mention of the downtime on their web site. After two support inquiries went ignored (one email and one through their support system), I decided not to sit and wait. I needed to get the site up and running somewhere else.
I set up an alias at my primary web host for CrappyGraphs.com and redirected the domain. Unfortunately, I still don’t know the secret magical name servers that will get it to work. After trying quite a few times (and waiting a little while for the DNS changes to propagate), I decided to transfer the domain to my account with that host. The process of adding new domains to that hosting account is trivial when the domain is in their control. I paid some money, started the transfer, and inputted all the authorization codes at my disposal.
Another day goes by and my primary host still shows “waiting for current registrar’s approval.” I had entered the EPP code from my other registrar’s web interface and it seemed to have been accepted. I checked the site a few more times to see if there is a button somewhere to give a final authorization. I had performed a transfer like this between the same two registrars, and didn’t recall having this additional step.
My crappy host came back online this morning (though it didn’t last through the day before going back offline). Unfortunately for CrappyGraphs, I could not change the name servers back until after the domain transfer process was complete. Yes, much profanity ensued. What compounded the emotional distress was that both registrars were saying the transfer could take 5-7 days.
It is currently 1AM on Wednesday, almost 72 hours after CrappyGraphs was dropped from the Internet. I am relieved to be able to say that the site has been completely restored, including all blog posts, user submitted graphs, and comments. The site is currently running on a new host which will contain most of my side projects.
I was going to transfer the site to my primary host because it was an emergency, but I ended up getting a new secondary hosting account at another company. This is great for Crappy Graphs because the database and page functionality will reside on the secondary host, but all graph images will be pulled from my primary host (where they have been all this time, fortunately). This load balancing helps Crappy Graphs run as smoothly as possible.
Thanks for being a part of this community. Thanks for being patient while I brought Crappy Graphs back online. Thanks for drawing great Crappy Graphs. You may now resume the festivities!